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F.A.Q.
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Q. Some candles only smell when you first light them. What about Cedar Creek candles?
A. Cedar Creek's triple scented candles are 100% guaranteed to highly fragrance your home for the life of the candle.
Q. Will I be able to use the entire candle or will it tunnel through the middle and leave a bunch of wax on the sides of the jar?
A. Cedar Creek candles are double wicked to prevent tunneling and promote the use of the entire candle. NO WASTE! When burning your jar candle it is a good idea to let it burn until liquid wax covers the entire top. This will help your candle burn evenly.
Q. Will the candle burn faster since there are two wicks?
A. No. The wicks are small enough that the candle will burn a long time.
Q. What about your refill service?
A. See our refill page to learn all about it.
Q. What if my candle doesn't burn right or doesn't fragrance my home?
A. Although this is highly unlikely, you may return your candle to Cedar Creek for a full refund or replacement. We do not, however, refund monies if a candle scent is not to your liking. If you are unsure about a particular scent please order a smaller size for a sample before purchasing a larger quantity. Please see our sales policy for more information.